FAQ

Do you offer Trial Accounts?
Yes! You may register to our site for free, and once your account is activated, you will be in Trial Mode.  You may browser around our tool sets to get a fe...
Wed, 22 Apr, 2020 at 9:58 PM
How does the Trial Account Work?
The Trial Account is activated immediately upon registration of our website.  The following restrictions apply in Trial Mode 5 Free Influencer Analyzer...
Wed, 22 Apr, 2020 at 10:01 PM
Does the Membership Plan Have any Restrictions?
We offer only one Membership Plan which includes unlimited access to our platform, to ensure you get the most out of our tools.  Unlike other token based pl...
Wed, 22 Apr, 2020 at 10:13 PM
Can I request a New Category or Niche?
We most definitely support the addition of new Niches and Categories requested by our Full Members.  Simply fill out the following form with your suggestion...
Wed, 22 Apr, 2020 at 10:07 PM
How do I get a Hold of Support?
We have multiple methods of contact for all of your questions, concerns, or suggestions: Support Center: http://socialvex.freshdesk.com/ Email Contact...
Wed, 22 Apr, 2020 at 10:12 PM
How do I Cancel My Membership?
Easy! We don't force you in to a long term obligation with strings attached, as we are honest and respectful of your decision to part ways if need be.  ...
Wed, 22 Apr, 2020 at 10:12 PM
How Often are Influencers Added
The Influencer Database is updated daily, all day and night.  We add new Influencer Finder and Audience Finder Accounts for Instagram, YouTube, and TikTok r...
Wed, 22 Apr, 2020 at 10:16 PM
How Can I Submit a Feature Request?
We love hearing customer feedback and suggestions, especially for new feature requests.  You may simply email support@socialvex.com or any of our communicat...
Wed, 22 Apr, 2020 at 10:20 PM